Privacy Policy for Synova
1. Introduction
2. Information We Collect
- Personal Information: Name, email, phone number, and details provided through consultation requests or seminar registrations.
- Technical Data: Device type, browser, and general location data to enhance user experience.
- Engagement Data: Interactions with our website, ads, and online forms.
- Appointment & Booking Data: Preferred dates and times, selected services, and technical information needed to provide online booking and calendar integration.
3. How We Use Your Information
- Provide consultation services and register you for seminars.
- Share relevant immigration and business service updates.
- Improve our communication and optimize user experience.
- Ensure the security and authenticity of interactions.
3.1 Online Booking & Calendar Integration
We provide an online booking system, including at cal.synovaimmigration.com, to allow clients to schedule consultations and manage appointments. When you use the booking system, we may collect and process information such as your name, email address, phone number, time zone, and appointment details.
If you choose to connect your Google Calendar, our system uses the Google Calendar API to access your calendar for the limited purpose of:
- Checking your availability; and
- Creating, updating, or cancelling events related to your bookings with Synova Immigration.
We do not use this access to view or store the content of unrelated calendar events. Access to your Google Calendar can be revoked at any time from your Google account’s security settings.
The booking system is self-hosted and operated by Synova Immigration on servers provided by our infrastructure and hosting providers, who process data only on our instructions.
We request the Google OAuth scopes calendar.readonly and calendar.events.
calendar.readonlyis used solely to check your availability and prevent double-booking, reading only minimal event data.calendar.eventsis used only when you confirm a booking, to create or modify the corresponding event in your Google Calendar.
We do not share, sell, or transfer your Google Calendar data to third parties. We retain it only until the booking is completed, then delete or anonymize it. You can revoke access at any time via your Google Account.
4. Data Protection and Confidentiality
5. Your Rights and Choices
- Access, update, or request deletion of your personal data.
- Unsubscribe from communications at any time.
- Request details about how your information is used.
